Frequently Asked Questions

Have questions about our events? Browse these frequently asked questions to learn more:

Account FAQs

Write to CustomerService@DrSha.com to change the email address of your account.

You may view your transactional history via “My Orders” once you log into your account with the following link: https://webshop-ca.drsha.com/customer/account/login/

You may change your mailing address via “Address Book” once you log into your account with the following link: https://webshop-ca.drsha.com/customer/account/login/

If you forgotten your password, click “Forgot Password” and you will be sent a temporary password.

You may change your password via “My Account Information” once you log into your account with the following link: https://webshop-ca.drsha.com/customer/account/login/

If your difficulty persists, write to CustomerService@DrSha.com and we will reset your password.

Go to: https://webshop-ca.drsha.com/customer/account/login/ and click “Create an Account”. If you attend an event in-person at a Centre, our Centre staff will assist you in registration.

Events FAQs

Welcome! To start, we recommend the following:

  • Explore the homepage of DrSha.com and click around on what interests you to learn more about Master Sha and what is available
  • Sample some of our complimentary events, such as our Tao Calligraphy Healing Field sessions every other Wednesday
  • Find useful information on our Facebook, Instagram, Twitter, or Pinterest pages. and other social media platforms
  • Explore and experience some of Master Sha’s teachings and wisdom on our YouTube Channel.

You may also connect with one of our Master Sha Tao Centers, Master Teachers, or search our events page to find events by location and time zone that work for you. Join them to discover more about the teachings, wisdom, practices, and blessings of Master Sha.

Finally, you may also subscribe, if you haven’t already, to our email list to learn more.

Generally, for longer workshops and retreats, the recordings are available for two weeks after the end of the event through the same link as the live broadcast.

For complimentary events, replay may be available for 24 hours to 3 days after the event.

Please try the following:

  1. Refresh the page
  2. Close the browser and re-open the browser
  3. Try a different browser
  4. Restart your computer

If your difficulty persists after trying the above, write to CustomerService@DrSha.com

Upon your registration, you received two emails: your order confirmation and your participation details. Refer to your participation details for connection instructions.

Photography and audio/visual recordings of the broadcasts are prohibited.

Please review the Webcast Chatroom Etiquette Guidelines to serve you and everyone. The link to the document is included in your participation details email.

We are delighted to share with you our updated Refund Policy: https://webshop-ca.drsha.com/shippingand-returns-policy.

Please write to CustomerService@DrSha.com and include the order number stated in email sent to you issue the credit as well as the name of the service and event in which you would like to apply it towards. Customer Service will need to register you.

Please write to CustomerService@DrSha.com and include your order numbers.

You have the option of registering via PayPal or credit cards. We accept: Visa, Mastercard, American Express, Discover card.

Alternatively, you may link your credit card or bank card through PayPal. You will be redirected to the PayPal website to do so.

If you are experiencing difficulties, please write to CustomerService@DrSha.com so we may assist you.

You many click the event link either on our website or in the email inviting you to register. Click “Add to Cart”. You will be prompted of next steps in the checkout process. You will be required to be signed into your account to complete your registrations.

Registering your loved one?

Generally, all event registrations must be made in each participant’s own account.

Occasionally, it may be available to register your loved ones within your own account. This will be announced if available. You may be prompted to include your loved one’s name if the option is available. Please write their first and last name in the field provided.

If you are making multiple registrations, click “Continue Shopping” to return to the registration page. Click “View Cart” to proceed with the checkout process.

Go to the Events Section of our website and you will see all our global events including opportunities to be with Master Sha.

It’s simple! You can attend an introductory session and/or just apply to the program. Upon receiving approval, you will be shown how to attend a Tao Hands Practitioner Training program. Please go here to learn more about the program and how to apply.

Sunday Tao Blessings teleconference is a weekly call that is offered by the top Certified Master Teachers of Master Sha’s Tao Academy.  Each session includes wisdom, practice, and blessings, including special services for those who are registered. If you are able, arrange to experience the teleconference in a quiet and relaxed setting, sitting or lying down.

All our Global Events are listed on our Events page which include both complimentary events and events that carry registration fees.

You can also enjoy some free live events on our Facebook page.

Finally, you can explore the events offered at any of our Master Sha Tao Centers around the world here.

Products and services FAQs

First you may check any of Master Sha’s books as they all lay out practices with step by step instructions. You may also connect with your nearest Master Sha Tao Centre (linked: https://drsha.com/tao-centers/) or local Certified Master Teacher for further guidance (linked: https://drsha.com/teachers/).

You may also reference the following link for guidelines. You may also reference practices in Master Sha’s books for practices. Practice Guideline: https://www.drsha.com/free-services/soul-practices/

Forgiveness Practice: https://www.drsha.com/free-services/forgiveness-practice/

Certified Master Teachers offer a free weekly Divine Water Blessing for the bottled water of participants during Sunday Tao Blessings.

To receive, label all of your water bottles with your request(s). There is a limit of one request per bottle.

You may register one specific request per registration through the following link: https://webshopca.drsha.com/soul-healing-water.html

We are delighted to share with you our updated Refund Policy: https://webshop-ca.drsha.com/shippingand-returns-policy.

Generally, the special services will be delivered on the following Sunday once the special services page closes for the event. If it is an event from one of our Master Sha Tao Centres or the Tao Academy, the services will be delivered silently.

If the services are from a Master Sha event and you did not receive them during the live broadcast via standing up, you will be notified via email to confirm delivery. If there is an opportunity to join Master Sha for the delivery, you will be notified immediately. Please allow time to receive the special services.

Thank you for your patience.

We invite you to join Sunday Tao Blessings for further announcements. Register for this call, weekly.

You may book a session from your session packages through “My Sessions Packages” once you log into your account with the following link: https://webshop-ca.drsha.com/customer/account/login/

On the far left of the chart in the “Action” column, click “Add to Cart”. You will be prompted through the registration process.

No additional payment is required as you have already paid for your sessions.

Please note that all sessions must be used within the timeframe given. You may view the number of sessions remaining and the expiration date through “My Session Packages”.

The opportunity to register varies depending on the event. Please refer to the timestamp stated in the announcements section of the special services page.

Please refer to the service description on the special services page

Once the Special Services page closes, all registrations close.

If you were not able to register for the services received, the services would return. If you experienced extenuating circumstances, write to CustomerService@DrSha.com.

You may register through the special services page. The link and password are provided in the participation details email sent to you upon your event registration.

Please note the announcements section on the special services page for important details.

We offer special services. This may be a one-time blessing of light or a download of a light ball that you may practice with to serve yourself and others.

For more information, please connect with your local Certified Master Teacher for further teachings.

Write to CustomerService@DrSha.com and provide your order number(s) so we may assist you further.

A VOD (Video on Demand) is access for a period of time to our online teachings in a variety of teachings and trainings.

You may explore available VODs through our webstore (https://webshop-ca.drsha.com/) and the Tao Academy webpage (www.TaoAcademy.com).

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